Returns & Exchanges

At Big Agnes, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your new gear doesn't fit or meet your expectations, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unwashed and unworn clothing into the original shipping package, ensuring all original hangtags and labels are included.

• 3.
  Attach the Label

  Download and print the prepaid shipping label from our portal and securely affix it to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.